About the Role

Key Responsibilities
- Manage day-to-day business operations and ensure smooth workflow.
- Work closely with the MIS team to analyze reports, dashboards, and operational data.
- Monitor operational KPIs and identify areas for improvement.
- Coordinate with cross-functional teams to ensure timely service delivery.
- Maintain SOPs and ensure process compliance.
- Conduct daily operational reviews and resolve issues proactively.
- Drive process improvements and operational efficiency.
- Prepare management reports and performance summaries.
- Lead and mentor the operations team to achieve business objectives.
- 3-6 years of Operations experience in a Service Industry.
- Strong understanding of operations management and MIS reporting.
- Excellent analytical and problem-solving skills.
- Advanced knowledge of Excel and reporting tools.
- Strong communication and leadership abilities.




- Ability to work in a fast-paced setting and manage multiple priorities.

Job Details
- Position: Operations Manager
- Industry: Service Industry
- Location: Ahmedabad (Work from Office)
- Salary: ₹45,000 - ₹50,000 per month
- Employment Type: Full-time

Pay: ₹45,000.00 - ₹50,000.00 per month

Application Question(s):
- How many years of experience do you have in Operations Management within a service-based industry?
- Do you have experience working with MIS reports and Advanced Excel (Pivot Tables, VLOOKUP/XLOOKUP, Dashboards)?
- Have you managed a team of at least 5 employees in your previous or current role?
- Which CRM or business management tools have you worked with?
- What is your current monthly CTC and your expected monthly salary?

Work Location: In person

📌 Operations Manager (Ahmedabad)
🏢 Prime Hire
📍 Ahmedabad