22 Aug
|
Truerise Technologies
|
Nagpur
22 Aug
Truerise Technologies
Nagpur
International BPO Executive (Voice Process)
Company: Truerise Technologies
Location: Nagpur
Job Type: Full-Time
Job Summary
Key Responsibilities
- Handle inbound and outbound calls for international customers.
- Provide accurate information and resolve customer queries efficiently.
- Maintain a professional and courteous approach during customer interactions.
- Update customer records and call dispositions in the CRM system.
- Meet daily, weekly, and monthly performance targets.
- Adhere to company policies, quality standards, and compliance requirements.
- Escalate unresolved issues to the appropriate team when necessary.
Required Skills:
- Excellent verbal communication skills in English.
- Robust customer service and interpersonal skills.
- Basic computer knowledge and typing skills.
- Ability to work in rotational/night shifts.
- Good problem-solving and multitasking abilities.
- Positive attitude and willingness to learn.
Eligibility Criteria
- Minimum Qualification: HSC/12th Pass or Graduate.
- Experience in International Voice Process will be an added advantage.
- Immediate joiners preferred.
Benefits:
- Competitive Salary Package
- Attractive Incentives
- Career Growth Opportunities
- Paid Training
- Friendly Work Environment
- Performance-Based Rewards
Pay: ₹8,516.71 - ₹30,839.13 per month
Work Location: In person
📌 Tele Caller Executive (Nagpur)
🏢 Truerise Technologies
📍 Nagpur