Job Description - Floor Manager (Game Zone)

Job Title: Floor Manager - Game Zone

Experience: 2-5 Years

Location: [Location]

Employment Type: Full-time

Job Summary

Key Responsibilities
- Manage day-to-day operations of the game zone.
- Supervise floor staff, assign duties, and monitor performance.
- Ensure excellent customer service and promptly resolve customer concerns.
- Monitor gaming machines and coordinate maintenance when required.
- Ensure all games and attractions are clean, safe, and fully functional.
- Handle cash collection, billing, and shift-end reconciliation.
- Maintain stock of game cards, tokens, and other operational supplies.
- Train recent employees on operational procedures and customer service standards.
- Ensure compliance with safety, hygiene, and company policies.
- Prepare daily operational and sales reports and share them with management.





Required Skills:
- Strong leadership and team management skills.
- Excellent communication and customer-handling abilities.
- Good problem-solving and decision-making skills.
- Basic knowledge of cash handling and billing systems.
- Ability to work flexible shifts, including weekends and holidays.
- Proficiency in MS Office is an added advantage.

Qualifications:
- Bachelor's degree or Diploma in Hospitality, Business Administration, or a related field.
- 2-5 years of experience in a game zone, entertainment center, amusement park, retail, hospitality, or a similar customer-facing environment.

Pay: ₹100,000.00 - ₹500,009.06 per month

Work Location: In person

📌 Floor Manager (Jaipur)
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📍 Jaipur