Position: Social Media Executive

Location: Gurugram

Working Days: 5 (Mon-Fri)

Experience Required: 1-2 Years

About Us:
Our client is a leading e-commerce lingerie brand committed to providing stylish, comfortable, and high-quality lingerie that enhances confidence and beauty. Our customer service team plays a crucial role in ensuring a seamless shopping experience for our customers.

About the Role:
We are looking for a creative and organized Social Media Executive to manage Our client's day-to-day social media activities. The role focuses on content posting, community engagement, coordination with influencers, basic content creation, and maintaining a consistent brand presence across all social media platforms.

Key Responsibilities:
Social Media Management:
- Manage Our client's Instagram, Facebook, YouTube, Pinterest, and other social media accounts.
- Schedule and publish posts, reels, stories, and videos.
- Ensure timely posting of promotional campaigns, offers, and product launches.

Content Coordination:
- Coordinate with photographers, videographers, graphic designers,



and stores for content creation.
- Collect product images, videos, customer testimonials, and store updates.
- Write captions, hashtags, and post descriptions.
- Ensure content aligns with Our client's brand identity and tone of voice.

Community Management:
- Respond to comments, messages, and customer queries on social media.
- Escalate customer complaints to the customer support team when required.
- Engage with followers and build an active online community.
- Monitor brand mentions and customer feedback.

Desired Skills & Qualifications:
Experience:
- 1-2 years of experience in social media management.
- Experience in fashion, beauty, lifestyle, retail, or D2C brands preferred.

Technical Skills:
- Positive understanding of Instagram, Facebook, YouTube and Pinterest
- Basic photo and video editing skills.
- Understanding of social media analytics.
- Knowledge of influencer marketing.

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📌 Social Media Executive (Gurugram)
🏢 PinnacleU
📍 Gurugram