Company Description Touch925 is a growing silver jewellery & gifting brand in India. The company focuses on expressive, high-quality, and affordable designs that reflect personal stories and a sense of elegance. Its collections range from refined office wear to eye-catching party accessories, appealing to young professionals, fashion enthusiasts, and a broad customer base. With a robust emphasis on individuality, innovation, and customer satisfaction, Touch925 is steadily expanding its presence and recognition in the silver jewellery market. The brand continues to grow its reach while maintaining a commitment to style, substance, and an engaging customer experience.

Qualifications
- Demonstrated skills in Customer Support and Customer Service to manage inquiries and resolve issues effectively.




- Experience driving Customer Satisfaction and enhancing Customer Experience through proactive communication and follow-up.
- Ability to work on-site in New Delhi and collaborate with cross-functional teams in a retail/e-commerce environment.
- Prior experience in customer-facing roles; jewellery, fashion, or e-commerce experience is an advantage.
- Good problem-solving abilities, attention to detail, and comfort using customer service and order management tools.
- Fluency in English and Hindi

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:
- Paid sick time
- Paid time off

Work Location: In person

📌 Customer Service Executive (Delhi)
🏢 Touch 925
📍 Delhi