Experience Required
- Minimum 2 to 3 years of experience in Telecalling.:
Key Responsibilities
- Make outbound calls to prospective students and parents to promote the institute's multimedia, animation, VFX, gaming, graphic design, and related qualified courses.
- Counsel students and parents over the phone regarding career opportunities, course details, eligibility, and admission procedures.
- Generate leads, follow up on enquiries, and convert them into admissions through effective counselling and relationship building.
- Achieve monthly and quarterly admission targets
- Understand students' interests, strengths, and career goals, and recommend the most suitable course accordingly.
- Maintain accurate student records, enquiry details, follow-up activities, and admission status in the CRM portal.
- Build and maintain positive relationships with prospective students and parents through regular follow-ups.
- Coordinate with the admissions and academic teams to ensure a smooth admission process.
- Provide timely reports on lead status, counselling activities, and admissions.
Desired Skills
- Excellent communication, counselling, and interpersonal skills.
- Strong convincing and negotiation abilities.
- Customer-focused approach with a positive attitude.
- Good knowledge of MS Office and CRM software.
- Ability to work under admission targets while maintaining high counselling standards.
- Fluency in Bengali will be an added advantage.
Pay: Up to ₹20,000.00 per month
Education:
- Bachelor's (required)
Experience:
- Telecalling: 1 year (required)
- Academic counselling: 1 year (required)
Language:
- Bengali (preferred)
Work Location: In person
📌 Senior Academic Counselor (Kolkata)
🏢 Moople Institute of Animation & Design
📍 Kolkata
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