Key Responsibilities:
- Handle inbound calls professionally and resolve customer queries promptly
- Provide accurate information about healthcare products and services
- Guide customers in selecting the right healthcare plan or service
- Achieve sales targets while maintaining high customer satisfaction
- Accurately update customer details and call data in the system
- Follow up with leads and ensure timely closure
Requirements:
- Minimum 6 months of experience in sales calling or customer service
- Fluent in Hindi with clear and confident communication skills
- Solid active listening and problem-solving abilities
- Basic computer knowledge for data entry and CRM tools
- Target-oriented with a hardworking and positive attitude
- Minimum qualification: 10th / 12th pass (graduation preferred)
What We Offer:
- Attractive salary with performance-based incentives
- Fixed working hours
- Training provided
- Growth opportunities within the organization