I. Job Summary
II. Essential
Responsibilities:
- Handles incoming queries in accordance with service model.
- Responds to general inquiries concerning transition activities in accordance with established policies and procedures.
- Creates electronic record to capture customer / stakeholder interactions; provides quality service and resolve efficiently.
- May provide assistance with other HR teams / projects, as needed, to support both internal and external business partners.
- Coordinates with internal shared services to ensure all aspects of transitions are covered including payroll, benefits, recruiting, training, etc.
- May perform administrative duties specific to department such as conducting research, updating standard templates and reports, and preparing collateral materials.
- Establishes and maintains record keeping and filing systems; classifies, sorts and files correspondence, records and other documents.
- Ensures that all necessary information has been received, information accurately entered into the online system.
Reviews and submits updates and provides reports as needed.
- Answers routine queries for managers and employees, and assists with problem solving. Acts as a liaison between employees and the service center to resolve problems and clarify questions or concerns.
- Handles and maintains all files and records for processes and procedures.
- Participates as an active member of one or more cross-functional special project teams.
III. Qualifications
A. Required Qualifications
- Bachelor's Degree (accredited) in any discipline
- 2 years of experience in related field
B. Preferred Qualifications
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a skilled office environment and
📌 India Analyst, HR Operations (Indore)
🏢 WM
📍 Indore