Sr. Partner Solutions Specialist, Activities (Gurugram)

Sr. Partner Solutions Specialist, Activities (Gurugram)

22 Aug
|
Expedia
|
Gurugram

22 Aug

Expedia

Gurugram

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, advantages, and support to do their best work. Join us and build for travelers everywhere.

Introduction to team

Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster,



and more impactful travel solutions through the most connected marketplace in the world.

In this role, you will
- Manage and resolve complex partner and operational issues involving contracting, pricing, inventory, invoicing, cancellations, refunds, content, and customer complaints.
- Serve as an escalation point for high-impact or recurring cases, partnering with Account Management, Product, Finance, Legal, Customer Service, and Supply teams to deliver timely, sustainable resolutions.
- Develop a deep understanding of how Activities products are sold across Expedia Group channels, and use this expertise to guide partners and internal stakeholders on best practices.
- Identify trends, root causes, and operational pain points, then recommend and implement process, workflow, and technology improvements.
- Support partner supply onboarding, testing, documentation, tool adoption, and policy or process rollouts.
- Create and maintain clear

📌 Sr. Partner Solutions Specialist, Activities (Gurugram)
🏢 Expedia
📍 Gurugram

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