Position: Store Manager
Department: Retail Sales / Store Operations
Location: Surat, Gujarat
Industry: Home Appliances / Robotic Vacuum Cleaners
Employment Type: Full time
Working Hours: 11:00 AM to 9:00 PM
Reports To: Management / Business Head

Job Summary

Key ResponsibilitiesSales & Customer Handling
- Manage daily sales activities and achieve monthly sales targets.
- Attend customers, understand their requirements, and recommend suitable robotic vacuum cleaners.
- Conduct effective product demonstrations and explain features, benefits, pricing, warranty, and offers.
- Handle customer queries, negotiations, complaints, and follow-ups.
- Convert walk-in customers into successful sales.

Store Operations
- Manage the complete day-to-day operations of the store.
- Ensure the showroom is clean, organized, attractive, and properly displayed.
- Ensure all products and demo units are in working condition.
- Maintain proper opening and closing procedures.
- Ensure compliance with company policies and store SOPs.

Inventory Management




- Maintain accurate stock records and coordinate with the warehouse/team for stock requirements.
- Monitor stock levels, product movement, and demo units.
- Conduct regular physical stock verification.
- Ensure proper handling and security of products.

Team Management
- Supervise and guide store sales staff.
- Allocate daily responsibilities and monitor individual performance.
- Train team members on product features, demonstrations, sales techniques, and customer handling.
- Motivate the team to achieve sales and service targets.

Reporting & Administration
- Prepare daily sales and store performance reports.
- Maintain records of sales, stock, customer enquiries, demonstrations, and conversions.
- Coordinate with management regarding sales, inventory, customer feedback, and operational issues.
- Handle billing, cash/UPI/card payments, and basic store documentation as required.

Customer Follow-up & After-Sales
- Maintain customer enquiry

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