Job Description: Tele Counselling Coordinator

Company: ICA Edu Skills
Position: Tele Counselling Coordinator
Department: Counselling / Student Support

Job Type: Full time

Job Overview

ICA Edu Skills is looking for a Tele Counselling Coordinator to connect with students and prospective learners, understand their educational and career requirements, provide accurate course information, and guide them through the admission process.

Key Responsibilities
- Speak with students and parents over phone and other communication channels.
- Understand students' educational background, interests, and career goals.
- Explain relevant courses, eligibility, duration, fees, and career opportunities.
- Provide proper guidance and counselling based on student requirements.
- Follow up with interested students and assist them throughout the admission process.
- Maintain accurate student records and follow-up details.
- Coordinate with the admission and academic teams when required.
- Handle student queries professionally and provide timely information.




- Build a positive relationship with students and parents.
- Ensure a smooth counselling and student-support experience.
- Graduate in any discipline preferred.
- Good communication skills in English and/or local languages.
- Good listening, counselling, and interpersonal skills.
- Comfortable speaking with students and parents over the phone.
- Basic computer knowledge and ability to maintain records.
- Previous counselling experience will be an advantage.:
- Freshers with good communication and counselling skills are also welcome.

Important
- No sales target:
- No field sales:
- Focus is on student counselling, guidance, follow-up, and coordination.
- Counselling experience will be considered positively.

Preferred Skills
- Student Counselling
- Tele-counselling
- Communication Skills
- Active Listening
- Follow-up & Coordination
- Student Relationship Management
- Basic MS Office / Computer Skills

Pay: ₹12,000.00 - ₹16,000.00 p

📌 Tele Counselling Coordinator (Kolkata)
🏢 Ica Edu Skills
📍 Kolkata