Customer Service Representative - Technical Customer Support

Key Responsibilities:
- Provide technical assistance and resolve customer issues.
- Maintain professional communication and customer satisfaction.
- Accurately document customer interactions and resolutions.
- Follow process guidelines and quality standards.

Eligibility:
- Graduation is mandatory.
- Minimum 1 year of experience in Customer Service, Technical Support, or Sales.
- International BPO experience preferred.
- Excellent verbal and written English communication skills.
- Robust customer-handling and problem-solving skills.

Shift & Working Days
- 24×7 Rotational Shifts
- 5 Days Working

Pay: ₹42,000.00 - ₹46,000.00 per month

Benefits:
- Work from home

Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

Experience:
- Technical support: 1 year (required)
- Customer service: 1 year (required)
- Sales: 1 year (required)

Work Location: In person

📌 Customer Service/technical Support (Gurugram)
🏢 JOY CLOUD SERVICES
📍 Gurugram