Job Description (JD)

Position: Asst. Store Manager
Department: Retail Sales
Location: Firozabad
Experience: 2-3 Years in Retail Sales
Reporting To: Store Manager / Sales Manager

Job Summary

Key Responsibilities

1. Sales & Business Development
- Achieve individual and store sales targets.
- Generate current business opportunities through customer referrals, architects, contractors, and project leads.
- Promote company products and solutions to maximize revenue and profitability.
- Follow up on inquiries, quotations, and sales conversions.

2. Customer Relationship Management
- Handle and manage high-profile/VIP customers professionally.
- Understand customer requirements and provide suitable product recommendations.
- Ensure exceptional customer service and maintain long-term customer relationships.
- Address customer concerns and coordinate timely resolutions.

3. Site Visits & Project Coordination
- Conduct site visits for architects, interior designers, builders, and customers.
- Understand project requirements and provide product specifications and solutions.




- Coordinate with customers during project execution and order fulfillment.
- Generate project-based sales opportunities and maintain regular follow-ups.

4. Team Liaising & Coordination
- Coordinate effectively with sales, operations, warehouse, logistics, and accounts teams.
- Ensure smooth communication between customers and internal departments.
- Support the store team in achieving overall business objectives.
- Assist in training and mentoring junior sales staff when required.

5. Visual Merchandising (VM)
- Ensure proper product display and visual merchandising standards within the showroom.
- Coordinate with the VM team to maintain attractive product presentation.
- Monitor display effectiveness and suggest improvements to enhance customer engagement and sales.

6. Store Operations Support
- Maintain accurate customer records and sales reports.
- Monitor stock availability and coordinate replenishmen

📌 Assistant Store Manager (Firozabad)
🏢 Ishan Ceramic (P
📍 Firozabad