Job Summary

Key Responsibilities
- Manage day-to-day hospital operations across OPD, IPD, ICU, OT, Emergency, Pharmacy, Laboratory, Billing, Reception, Housekeeping, Security, and Facility Management.
- Ensure seamless patient flow and deliver an excellent patient experience.
- Lead and supervise administrative and operational teams to achieve departmental KPIs.
- Implement and monitor hospital SOPs, quality standards, and process improvements.
- Coordinate with consultants, nursing, clinical departments, and support services for efficient operations.
- Monitor hospital revenue, occupancy, utilization, and operational performance.
- Resolve patient complaints and operational escalations promptly.
- Oversee staffing, duty rosters, vendor management, procurement, and facility maintenance.
- Ensure compliance with statutory, regulatory, and hospital policies.
- Prepare operational reports, MIS, dashboards, and present performance updates to management.




- Drive continuous improvement initiatives to enhance efficiency, quality, and profitability.

Qualification
- Graduate in Hospital Administration, Healthcare Management, Business Administration, or related field.
- MHA, BHA, MBA (Hospital/Healthcare) preferred.

Experience
- 5-10 years of experience in hospital operations, with at least 2 years in a managerial role.

Skills Required:
- Robust leadership and team management skills.
- Excellent operational and process management abilities.
- Knowledge of hospital administration, patient care workflows, and quality standards.
- Financial and analytical skills with MIS reporting experience.
- Strong communication, decision-making, and problem-solving abilities.
- Proficiency in MS Office and Hospital Information Systems (HIS).

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Hospital Manager (Varanasi)
🏢 ZenOnco.io
📍 Varanasi