Position

Travel Consultant / Travel Executive

Key Responsibilities
- Contact and follow up with clients using the leads provided by the company.
- Understand customer requirements and provide suitable travel packages, flights, hotels, transportation, sightseeing, and visa services.
- Handle customer inquiries and provide accurate information regarding travel services, prices, requirements, and procedures.
- Follow up with potential clients regularly and convert leads into confirmed bookings.
- Prepare and maintain all necessary travel-related documents and client records.
- Coordinate with clients regarding passports, photographs, bank statements, insurance, hotel bookings, flight bookings, and other required documents.
- Prepare quotations, itineraries, invoices, booking confirmations, and other travel documents.
- Coordinate flight, hotel, transportation, sightseeing, and tour bookings as required.
- Follow up with customers after bookings and provide assistance whenever required.
- Maintain professional relationships with customers and provide excellent customer service.




- Achieve assigned sales and lead-conversion targets.
- Perform other duties related to travel consultancy and customer service as assigned by management.

Required Skills:
- Excellent communication and customer-handling skills.
- Good spoken and written English.
- Hindi/Punjabi or other languages will be an advantage.
- Positive knowledge of travel, tourism, visa procedures, and travel documentation.
- Ability to make professional sales calls and follow up with leads.
- Good computer and documentation skills.
- Ability to work independently and as part of a team.
- Positive attitude, professional appearance, and customer-focused approach.
- Previous experience in a travel agency or visa consultancy will be preferred.

Working Hours & Weekly Off
- Working Hours: 9:00 AM to 7:00 PM
- Working Days: Monday, Wednesday, Thursday, Friday, Saturday & Sunday
- Weekly Off: Tuesday
- The employee is expected

📌 Travel Consultant Customer Service (Ambala)
🏢 Travel World
📍 Ambala