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Job Title: L3 IT Support Engineer (Network & Infrastructure)

Location: Vishwakarma Industrial Area (VKI), Jaipur, Rajasthan
Experience: Minimum 5 Years
Salary: Up to ₹40,000 (In-Hand) per month
Employment Type: Full-Time

Job Summary

Key Responsibilities
- Provide Level 3 technical support for complex IT infrastructure and network-related issues.
- Install, configure, and maintain servers, desktops, laptops, and other IT hardware.
- Manage and troubleshoot routers, switches, and network connectivity.
- Configure, administer, and troubleshoot Sophos Firewall and network security solutions.
- Monitor server health, system performance, and network availability.
- Diagnose and resolve hardware, software, and operating system issues.
- Perform server backups, updates, and preventive maintenance.
- Ensure network security, data protection, and compliance with IT policies.
- Coordinate with vendors for hardware replacements and technical support.
- Prepare technical documentation, SOPs, and incident reports.




- Support infrastructure upgrades and IT projects as required.

Required Skills:
- Strong knowledge of Computer Hardware & Troubleshooting.
- Hands-on experience with Windows Server Administration.
- Valuable knowledge of Routers, Switches, and Networking.
- Experience in Sophos Firewall Configuration & Management.
- Knowledge of LAN, WAN, VPN, DNS, DHCP, Active Directory, and network security.
- Excellent troubleshooting and analytical skills.
- Strong verbal and written communication skills.
- Ability to work independently and handle critical incidents.

Eligibility
- Minimum 5 years of relevant experience in IT Infrastructure and Network Support.
- Bachelor's degree or diploma in Computer Science, Information Technology, or a related field.
- Certifications such as Sophos, CCNA, MCSA, or equivalent will be an added advantage.

Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person

📌 IT Manager (Vishwakarma Industrial Area)
🏢 Jaipur Global Services
📍 Vishwakarma Industrial Area