Job Title: Customer Care officer

Company: Jayair System Private Limited
Location: Surat Gujarat
Employment Type: Full-time
Department: Customer Support

Job Summary:
Key Responsibilities:
- Handle inbound and outbound customer calls in a professional manner
- Resolve customer complaints efficiently and escalate issues when necessary
- Maintain accurate records of customer interactions and transactions
- Provide product and service information to customers
- Follow up with customers to ensure issue resolution and satisfaction
- Collaborate with internal teams to improve customer experience
- Meet performance targets and service quality standards

Requirements:
- Bachelor’s degree in any discipline (preferred)
- Proven experience in customer service or a related field is an advantage
- Excellent verbal and written communication skills




- Strong problem-solving and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Basic computer knowledge (MS Office, CRM tools, etc.)
- Positive attitude and customer-first approach

Compensation & Benefits
- PF & ESIC benefits
- Food allowance
- Birthday gift from company
- Birthday half-day leave
- Friendly work environment
- Growth opportunity

Job Types: Full time, Fresher

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:
- Provident Fund

Education:
- Bachelor's (required)

Language:
- English (required)
- Hindi (required)

Work Location: In person

📌 Customer Care Officer (Surat)
🏢 Jay Air Systems
📍 Surat