Sr. Business Analyst
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide creative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of Principal Consultant- Salesforce Business Analyst

We are seeking an experienced Senior Business Analyst to join our team and play a critical role in shaping Salesforce-driven business solutions. In this role, you will work closely with business stakeholders, product owners, architects, and delivery teams to understand business needs, define requirements, and ensure Salesforce solutions deliver measurable business value.
The ideal candidate has strong domain expertise in Salesforce-enabled business processes, excels at stakeholder management, and is skilled at translating complex business problems into clear requirements, user stories, and delivery roadmaps.
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