- Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST
- Need only Immediate Joiners
- Hosting support with the below skill
- Windows Admin Active Directory, Group policies, RD Gateway (Remote Desktop), Performance Optimization, Printer configuration, File share permissions

Incident Management:
- Respond to and resolve incoming support tickets related to Active Directory.
- Prioritize and manage multiple incidents simultaneously.
- Document incident resolution steps and knowledge base articles.

Problem Management:
- Identify and analyze recurring issues to prevent future occurrences.
- Implement preventive measures to minimize system downtime.
- Develop and maintain documentation for troubleshooting procedures.

User Account Management:
- Create, modify, and delete user accounts.




- Reset passwords and unlock accounts.
- Manage user permissions and access rights.

Group Policy Management:
- Create, modify, and deploy Group Policies to enforce security settings and software configurations.
- Troubleshoot Group Policy-related issues, such as slow logon times and policy failures.

Active Directory Administration:
- Perform routine maintenance tasks, such as backups, updates, and security audits.
- Monitor Active Directory performance and identify potential issues.
- Troubleshoot complex Active Directory issues, such as replication problems and domain controller failures.

📌 Tech Support Active Directory Professional (Noida)
🏢 Shashwath Solution
📍 Noida