Mandatory:- SAP Customer Service (CS) / Service Management

Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS

Skills & Experience
15+ years of experience in SAP CS/PM
• Experience in 12 end-to-end implementations or support projects
Strong SAP CS /Plant maintenance, S/4HANA Service expertise
• Solid knowledge of CS-SD integration

• Hands-on experience in:
installed Base & Equipment Management, Serialization, Warranty
Service Contracts & Entitlements (AMC, SLA-based services)
Field Service Management (planning, scheduling, mobility, spare parts)
Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)

Experience in testing (SIT/UAT), defect resolution, and go-live support
• Strong client-facing and requirement gathering skills

Soft Skills
Strong consulting and communication skills
Experience in client-facing roles and workshops
Ability to handle cross-functional dependencies

Additional Skills:
SAP CRM / Service
SAP S/4HANA Service (Customer Management / Service Management)

Can share your resume to [email protected]

📌 SAP Customer Service (Bengaluru)
🏢 Kairos Technologies
📍 Bengaluru