A Front Office Associate / Guest Service Associate at Marari Beach Resort - CGH Earth in Alappuzha, Kerala, welcomes guests, manages check-ins and check-outs, handles reservations and billing, and provides local activity guidance while aligning with the brand's eco-friendly, experiential hospitality values.

Key Responsibilities
- Guest Arrival & Departure: Greet guests warmly, execute smooth check-ins/check-outs, assign rooms, and issue keys.
- Communication & Inquiries: Manage front desk calls, answer guest questions, and coordinate special requests.
- Reservations & Administration: Handle room bookings, maintain accurate daily occupancy records, and complete cashiering/billing duties.
- Department Coordination: Work closely with housekeeping and food & beverage teams to ensure room readiness and seamless service.





Requirements & Personal Attributes
- Qualifications: Diploma or Degree in Hotel Management / Tourism.
- Skills: Excellent communication, grooming, interpersonal skills, and basic computer literacy.
- Traits: Service-oriented, polite, and attentive to detail in a slow-paced eco-resort setting.

If you want to apply or check active openings, you can reach out via the official CGH Earth Careers portal or email your CV directly to [email protected]. / (phone hidden) Sijin Joseph Manager HR

Pay: ₹19,000.00 - ₹25,000.00 per month

Benefits:
- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Guest Service Associate (Alappuzha)
🏢 Marari Beach Resort Mararikulam
📍 Alappuzha