Solutions Consultant – CX & Agentic AI

Location:
Hyderabad, India |
Experience:
4–8+ Years |
Full time

Pronix.ai is hiring a customer-facing
Solutions Consultant – CX & Agentic AI
to partner with our Sales team and drive enterprise AI and CX opportunities from
customer discovery through POC and production pilot
.

Key Responsibilities

Lead
customer discovery, use-case identification, solutioning, and technical presentations
.

Design
Agentic AI, Conversational AI, Voice AI, Contact Center AI, and GenAI
solutions.

Build and demonstrate
demos, prototypes, POCs, and production pilots
.

Develop solution architectures, integrations, proposals, RFP responses, and SOW inputs.

Partner with Sales and Delivery to move opportunities from
discovery to production implementation
.

Platforms





Kore.ai | Amazon Connect/Lex | Azure AI/Microsoft Copilot Studio | NICE CXone/Cognigy | Google CCAI/Dialogflow CX | Genesys Cloud CX | Salesforce Agentforce | Google Gemini Enterprise

Skills

Strong understanding of
AI Agents, LLMs, RAG, Voice AI, Agent Assist, Prompt Engineering, APIs, enterprise integrations, and CX/CCaaS architectures
.

We are looking for someone who can
discover, solution, demonstrate, and build
— turning enterprise AI opportunities into working POCs, pilots, and production solutions.

Discovery → Solutioning → Demo → POC → Pilot → Production

📌 Solutions Consultant – CX/CCaaS (Hyderabad)
🏢 Pronix
📍 Hyderabad