Customer Service Executive (Bengaluru)

Customer Service Executive (Bengaluru)

22 Aug
|
Thrive IT Systems
|
Bengaluru

22 Aug

Thrive IT Systems

Bengaluru

Job Title: Customer Service Executive

Location: Bangalore, Karnataka (On-Site)

Process: Voice

Qualifications & Requirements:

 Willingness to work in Night Shift (8 PM - 5 AM PST)

 Solid English communication skills (both verbal & written)

 Ability to draft professional emails and comprehend responses

 CRM tool experience is preferred

 Work experience required for undergraduates

Key Responsibilities:

 Obtaining records and bills from facilities via email and phone

 Requesting records and bills through various channels (email, fax, chart swap, chart

request, etc.)

 Calling facilities and following up on pending tasks

 Updating CRM tools with record and bill statuses

 Maintaining professional telephone etiquette with a polite and courteous approach

 Actively listening and handling calls with confidence

📌 Customer Service Executive (Bengaluru)
🏢 Thrive IT Systems
📍 Bengaluru

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