1. Job Purpose

To provide strategic leadership and governance for all medical services across the hospital, ensuring excellence in clinical operations, patient safety, quality outcomes, consultant engagement, accreditation compliance, regulatory adherence, and medical workforce management.

The role acts as a key interface between the medical fraternity and hospital leadership while driving operational efficiency, clinical quality, risk management, and continuous improvement initiatives in alignment with organizational objectives.

2. Key Accountabilities

A. Medical Administration & Clinical Governance
- Lead medical administration functions across all clinical departments.
- Drive implementation and monitoring of clinical governance frameworks.
- Ensure adherence to evidence-based clinical practices and hospital protocols.
- Chair and coordinate clinical governance forums, MRM/MRC meetings, mortality reviews, and multidisciplinary committees.
- Collaborate with clinical leadership to improve patient outcomes and operational performance.

Key Deliverables




- Clinical Governance Dashboard
- Departmental Compliance Reviews
- Medical Committee Effectiveness
- Clinical Outcome Monitoring

B. Consultant Engagement, Credentialing & Medical Staff Governance
- Oversee consultant onboarding, credentialing, privileging, re-privileging, and contract compliance.
- Develop robust medical staff governance processes.
- Lead consultant engagement initiatives and resolution of qualified concerns.
- Ensure optimal consultant coverage across specialties and services.
- Manage consultant performance review mechanisms aligned with quality indicators.

Key Deliverables
- 100% Credentialing Compliance
- Consultant Retention & Satisfaction
- Privileging Compliance
- Optimized Clinical Coverage

C. Clinical Operations Leadership
- Direct and monitor operational performance of OPD, IPD, Emergency, Critical Care, OT, and specialized clinical services.
- Ensure coordination between Doctors

📌 Senior Medical Services Manager (Mumbai)
🏢 Sir Hn Reliance Foundation Hospital
📍 Mumbai