Job Summary

Infosys is seeking a Technology Analyst/Lead to support the implementation and ongoing support of Aerchain, an AI-powered source-to-pay (S2P) procurement platform, for a client engagement. The role involves configuring the platform, assisting with requirements and testing, and providing day-to-day functional support, working closely with a Team Lead/Technology Lead.

Locations: Bangalore, Pune, Chennai, Mysore and Jaipur

Experience: 3 to 11 years

Key Responsibilities
- Configure Aerchain modules (sourcing, RFx/auctions, supplier management, contract lifecycle, invoicing) based on approved requirements
- Support business analysts/leads in gathering and documenting functional requirements from client stakeholders
- Execute test cases, support UAT cycles, and log/track defects to closure
- Triage and resolve support tickets within defined SLAs; escalate complex issues appropriately
- Coordinate with client-side users and internal teams to clarify requirements and provide status updates
- Prepare and maintain process documentation, configuration guides,



and knowledge base articles
- Support data validation and integration checks between Aerchain and connected ERP/finance systems
- Participate in daily stand-ups and sprint/status reviews, flagging risks or blockers early

Technology Stack
- Platform: Aerchain (Source-to-Pay / Procurement SaaS) Sourcing, RFx & Auctions, Contract Lifecycle Management, Invoice Processing, Spend Analytics, Supplier Management
- Integration & APIs: REST APIs, Webhooks, Postman (for API testing)
- Database & Querying: SQL (MySQL / PostgreSQL / SQL Server)
- ERP Systems (integration exposure): SAP, Oracle, Coupa, Ariba
- Ticketing & Collaboration: JIRA, ServiceNow, Confluence
- Productivity & Reporting: MS Excel (advanced), MS Office Suite; Power BI / Tableau (positive to have)
- Cloud (good to have): AWS or Azure basic familiarity with cloud-hosted SaaS environments
- Methodology: Agile / Scrum delivery framework

Required Skills &

📌 Aerchain (Bengaluru)
🏢 Infosys
📍 Bengaluru