Skill Required
- The educational qualification of Service Desk Analyst shall be a graduate in any stream.
- Should be good in communication in both English & Hindi. Knowledge of additional language will be an added advantage.
- Candidate need to be aware of basic Desktop operations & minimal troubleshooting skills of PC and standard applications.
- Should be knowledgeable with Operating systems.
- Must possess good communication skills and should be able to escalate issues or technical problems as instructed.
- The Analyst shall have good conduct and behavior and gain customer confidence.
- Call center experience added advantage
- Adhere to the processes defined and procedures.
- Understanding and adhering to Service Desk processes.
- Proactive and valuable listener.
- Ability to understand and follow the process defined.
📌 Opening For IT Infra Voice Enginee at Ghansoli Salary up To 25 k CTC (Mumbai)
🏢 Aforeserve
📍 Mumbai
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