Manager – Communications & Documentation

Location:
Bangalore

Reporting To:
Director – Brand & Marketing

Experience:
5+ Years

Qualification:
Bachelor’s Degree in Communications, English, Journalism, Technical Writing, or a related field

About Craftizen Foundation

Craftizen Foundation is a not-for-profit organization working at the intersection of
livelihoods, crafts, inclusion and sustainability
. We build livelihood ecosystems that enable people, crafts and communities to thrive, with a growing focus on
craft-based tourism, heritage-linked livelihoods, innovation and ecosystem development
.

Role Overview

We are looking for a
Manager – Communications & Documentation
to lead content, communications and documentation initiatives. The role will be responsible for developing compelling content, strengthening Craftizen’s communication across platforms, and ensuring high-quality, well-organized organizational documentation.

Key Responsibilities

Communications & Content

● Develop and implement internal and external communication strategies.





● Plan and execute social media content and campaigns based on current trends.

● Create, edit and publish engaging content for diverse audiences.

● Draft newsletters, press releases, reports, presentations and stakeholder communications.

● Manage social media content, engagement and publishing schedules.

● Coordinate with design teams to develop relevant visual and video content.

● Ensure consistent messaging and brand communication across platforms.

● Liaise with external partners, stakeholders and media.

Documentation

● Create and maintain documentation for internal processes, workflows and best practices.

● Develop and maintain document management systems, templates and procedures.

● Edit and proofread policies, technical documents and organizational content.

● Ensure documents are accurately classified, stored, archived and version-controlled.

● Develop user guides, training manuals, FAQs and other knowledge r

📌 Manager - Communication and Documentation-Bangalore (Bengaluru)
🏢 Craftizen Foundation
📍 Bengaluru