Company Description
The Zuri White Sands, Goa Resort & Casino is a luxury beach resort located on Varca Beach in the South Goa district, known for its privacy, solitude, and authentic Goan experience. Spread across 37 acres, the resort features sea-facing Goan-style luxury rooms, an extensive pool, and a diverse range of dining options spanning Goan, European, and Pan-Asian cuisines. Recognized as one of the best beach resorts in Goa, it has earned multiple awards and attracts guests from around the world, including leisure travelers and business visitors. The property reflects Goa’s vibrant culture and year-round tourism, offering an engaging, high-energy environment for hospitality professionals. Team members join a setting that blends world-class service standards with the relaxed charm of a beachside destination.

Role Description
The Hotel Reservation Associate or Team Leader is a full-time, on-site role based at The Zuri White Sands, Goa Resort & Casino in the South Goa district. The role involves managing reservations through phone, email,



and online channels; updating booking details in the property management system; and ensuring accurate room allocation and rate application. Daily tasks include responding promptly to guest inquiries, providing explicit information on room types, packages, and promotions, and coordinating with front office, sales, and revenue teams to optimize occupancy. The Team Leader variant additionally supervises reservation staff, monitors performance, and helps implement reservation processes and standards. Both levels focus on delivering courteous, efficient service, handling modifications and cancellations, and supporting a seamless arrival experience for guests.

Qualifications
- Strong customer service, hospitality, and guest relationship skills, with a professional and welcoming communication style.
- Experience with hotel reservation systems, property management software, and basic MS Office tools.
- Solid organizational and time-

📌 Hotel Reservation Associate Or Team Leader (South Goa)
🏢 The Zuri White Sands Goa Resort and Casino
📍 South Goa