Role & responsibilities

Regulatory compliance and KYC ( 6- 12 Months Contract)

Rotational Shift

Principal Accountabilities and Responsibilities

(*e.g., for Business, Customers and Stakeholders; internal control environment, etc.)*
- Ensure that targets on productivity and accuracy are met within stipulated time frame.
- Appropriately and correctly interpret Instructions/requests.
- Independently ensure that work is completed in accordance with established procedure and standards.
- Effectively and efficiently process to achieve business goals on productivity, accuracy and improvements of process. Proactively identify issues, if any, and escalate.
- Proactively seek out opportunities to provide internal and external customers with service excellence in the most effective and effective manner. Get it right the first time.
- Develop Solutions to problems and identify process and service improvements that enhance customer satisfaction and business results.
- Get Cross trained on all relevant processes as per business requirements.




- Acquire and update knowledge on procedures related to relevant process.
- Work independently, complete assigned tasks accurately within the established timeframe as per the process benchmarks.
- Identify ways to improve customer service/journey and create and demonstrate ways which leads to increase in productivity (efficiency & Quality) and improvement.
- Proactively identify issues, if any, and timely escalate for effective resolution.
- Focusing on resolving requests efficiently, accurately, and professionally and enhancing the service quality for the customers.
- Efficiently maintain internal and external control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
- Ensure that the process related procedures are implemented as per the process manuals.
- Ensure quality and productivity standards are maintained.
- Ability to learn and implement the

📌 Regulatory and compliance Operations || 6 To 12 Months Contract (Hyderabad)
🏢 EY
📍 Hyderabad