Job Title: Telecaller

Department: Sales / Business Development
Employment Type: Full-Time
Location: Sholinganalur, Chennai
Experience: 0–2 Years
Qualification: B.A. English / Any Graduate with excellent English communication skills

Job Summary

We are looking for a confident, enthusiastic, and communication-oriented Telecaller to join our team. The ideal candidate should have a B.A. in English or a similar educational background and possess excellent verbal communication skills.

The candidate will be responsible for making outbound calls, communicating with prospective customers/students, understanding their requirements, providing relevant information, and converting enquiries into successful admissions/sales.

Key Responsibilities
- Make outbound calls to prospective customers/students and explain our courses/services.
- Handle incoming enquiries and provide accurate information.
- Understand customer requirements and recommend suitable courses/services.
- Follow up with leads through calls and messages.
- Maintain proper records of calls, enquiries, follow-ups,



and conversions.
- Build and maintain positive relationships with prospective customers.
- Coordinate with the sales/admission team to ensure smooth lead conversion.
- Handle customer questions and resolve basic queries professionally.
- Provide regular updates on lead status and follow-up activities.
- Maintain a qualified and positive attitude while interacting with customers.

Required Skills
- Excellent English communication skills – mandatory.
- Strong verbal and interpersonal communication skills.
- Good listening and convincing abilities.
- Confident and pleasant telephone etiquette.
- Ability to communicate clearly and professionally.
- Good follow-up and relationship-building skills.
- Basic computer knowledge and familiarity with MS Office/CRM tools.
- Positive attitude and willingness to learn.

Educational Qualification
- B.A. English is preferred/mandatory.
- Candidates from other gradua

📌 Executive - Tele caller (Sholinganallur)
🏢 w2s solutions
📍 Sholinganallur