Key Responsibilities
- Perform rack and stack activities for hardware devices as per approved layout and design within the data center.
- Carry out copper and fiber cable laying, patching, and dressing according to standard build procedures.
- Troubleshoot and resolve hardware, link, and connectivity issues within defined SLA timelines.
- Coordinate with COLO, clients, and a leading telecom company teams to ensure efficient issue resolution and incident management.
- Conduct site audits and surveys to verify infrastructure readiness and compliance with operational standards.
- Manage asset inventory and ensure timely updates and reporting in the ticketing system.
- Provide remote support to in office engineers and assist in managing service desk operations.
- Ensure adherence to safety protocols and operational guidelines during all build and maintenance activities.

Overview
- The Data Center Support Engineer plays a crucial role in the Telecom sector, specifically supporting operations within a leading telecom company-hosted data centers in Ahmedabad and Jaipur.




- This position is pivotal in maintaining the physical infrastructure of the data centers, ensuring performance and reliability through both operational and build activities.
- Engineers are expected to work on-site, providing hands-on support for hardware and connectivity issues to meet defined SLA timelines.
- They coordinate with customers, vendors, and internal teams to resolve incidents efficiently.
- This role requires a blend of technical expertise and strong communication skills to manage and enhance data center operations.
- As a Level 3 engineer, the individual is expected to bring 3-6 years of experience in data center environments.
- The position demands flexibility, including working in shifts and during non-standard hours, to support on-demand and rotational shift requirements.
- The engineer will be responsible for a wide range of activities from rack installation and cable management to troub

📌 Data Center Engineer (Jaipur)
🏢 Net Connect
📍 Jaipur