Job Summary
- Handling Legal actions and Guaranteed Loan Portfolio

Key Responsibilities
Strategy
- To ensure all legal Collection activities are carried out in compliance with the agreed standards and with due recognition of the regulatory guidelines within the country and the overall OR framework
- To handle Legal actions and to ensure timely recovery in Guaranteed Loan portfolio from Government body through claim process
- Effectively manage end to end activities related law firm/Vendor management including governance oversight as per Banks standard.
- Ensure timely review of the productivity attainments, audit and quality control measures of the service provider.

Business
- To handle Legal actions and to ensure timely recovery in Guaranteed Loan portfolio from Government body through claim process

Processes
- To direct and drive to outcome by initiating, following up litigation actions, including foreclosure of cases to contribute to business performance.



Deliver fair outcomes for our customers and the company’s interests at proceeding stages and ensure own conduct maintains the orderly and transparent operation of legal proceeding process.
- Adhere to company’s policy, procedures, and control requirements applicable to day-to-day working
- Manage accounts under claim process for Guaranteed Loan portfolio to maximize recoveries and minimize costs.
- Maintain MI to monitor and drive the performance in the best manner.
- To provide timely feedback on litigation progress to relevant stakeholders in group & country.

People & Talent
- Being example and build the appropriate culture and values. Set appropriate tone and expectations in collaboration with managers and stakeholders.

Risk Management
- Escalating future or present risk on claim process of Guaranteed Loan portfolio
- Monitoring and reporting suspicious action on external portal of Government used for this claim process

Governance
- Adhering to internal DOI & processes of Bank and local regulations duri

📌 Manager, Specialised Collections, CPBB (Chennai)
🏢 Standard Chartered India
📍 Chennai