Financial Management
- KRA: Control operational costs, optimize profit margins, and meet revenue goals. [1, 2]
- KPIs:
- Food and beverage cost percentage (COGS) below 30%
- Labor cost percentage kept within 20%–30% of sales
- Meeting or exceeding monthly net profit margin and revenue targets [1, 2, 3, 4, 5]

Guest Experience & Service Quality
- KRA: Deliver high standards of hospitality and resolve guest issues effectively. [1, 2, 3]
- KPIs:
- Customer satisfaction score (CSAT) above 90%
- Online review ratings averaging 4.5+ stars on major review sites
- Reduction in direct guest complaints by a set percentage each quarter [1, 2, 3]

Operational Efficiency
- KRA: Ensure smooth daily workflows across both front-of-house and back-of-house. [1, 2]
- KPIs:
- Table turnover rate optimized to peak seating capacity without hurting service speed
- Order accuracy rate above 98%
- Waste percentage kept under strict inventory tolerances [1, 2, 3]





Team Leadership & Staff Management
- KRA: Hire, train, motivate, and retain a high-performing restaurant crew. [1, 2]
- KPIs:
- Staff turnover rate maintained below industry averages (e.g., under 15%–20% annually)
- 100% completion rate for mandatory food safety and service training programs
- Internal staff satisfaction scores above 80% [1, 2, 3, 4]

Health, Safety, & Compliance
- KRA: Maintain a clean, secure environment that complies with local food and labor safety laws. [1, 2]
- KPIs:
- Zero critical violations during internal or local health department audits
- 100% adherence to sanitation checklists and logbook completion [1, 2, 3, 4, 5]

Pay: ₹28,000.00 - ₹32,000.00 per month

Benefits:
- Cell phone reimbursement
- Versatile schedule
- Food provided

Work Location: In person

📌 Assistant Restaurant Manager (Coimbatore)
🏢 SR Jungle Resort
📍 Coimbatore