22 Aug
|
Shivoham InfoSolutions
|
Mumbai
22 Aug
Shivoham InfoSolutions
Mumbai
Provide L1/L2 support for desktops, laptops, printers, email, & network issues. Troubleshoot hardware/software problems, manage Windows OS, Active Directory, ticketing tools,Wi-Fi , iPad, iPhone, & MacBook, Thunderbird, Outlook Mailing Configuration
Required Candidate profile
Act as SPOC for IT support users, manage ticket logging and incident monitoring, ensure SLA compliance, escalate issues, prepare MIS reports, Help Desk, ITIL, Change & Release Management processes.
📌 Desktop Support and Service Desk Engineer Pune and Mumbai
🏢 Shivoham InfoSolutions
📍 Mumbai