22 Aug
|
Progressive Techserve
|
Gurugram
22 Aug
Progressive Techserve
Gurugram
Job Description
- Provide IT support including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
- Co-ordination with engineers and user.
- Providing desk side support for local users and remote assistance for users.
- Monitor, track and respond to customer satisfaction survey responses.
- Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
- Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) and Network Support
- OS Troubleshooting, Outlook Troubleshooting and Configuration
- Should have valuable communication and technical knowledge.
Client Genpact
Shift Timings- Rotational (24x7)
Working Days - 6 Days/week
Perks- Cab facility (If the shift starts or ends in odd hours)
Mode- WFO
*Apply only Male Candidate*
📌 Desktop Support Engineer (Gurugram)
🏢 Progressive Techserve
📍 Gurugram