Client Consultant – Client Relations & CSR

Job Summary

We are seeking a proactive and relationship-driven Client Consultant to manage and

strengthen client relationships while supporting the planning and execution of Corporate

Social Responsibility (CSR) initiatives. The ideal candidate will ensure exceptional client

service, drive customer retention, coordinate seamlessly with internal teams, and

contribute to impactful CSR programs that align with the organization's values and business

objectives.

Key Responsibilities

Client Relationship Management

• Build, nurture, and maintain long-term client relationships to ensure high customer

satisfaction and repeat business.

• Serve as the primary point of contact for clients, addressing inquiries, concerns,

and service-related issues promptly.

• Coordinate with internal teams to ensure the smooth execution and timely delivery

of client projects.

• Gather and analyze client feedback to identify improvement opportunities and

enhance service quality.





• Develop and implement innovative strategies to improve client retention and service

delivery.

• Research industry trends and competitor activities to identify opportunities for

business growth and customer engagement.

• Collaborate with cross-functional teams to develop client-centric solutions and

enhance the overall customer experience.

• Escalate client concerns and feedback to relevant stakeholders and ensure timely

resolution.

Corporate Social Responsibility (CSR)

• Plan, coordinate, and execute CSR initiatives in collaboration with internal teams

and external partners.

• Build and maintain solid partnerships with NGOs, educational institutions, and

community organizations.

• Organize and manage employee volunteering programs to encourage participation

in CSR activities.

• Lead the end-to-end execution of CSR campaigns, events, and community

engagement programs.

• Monitor, measure, and report the impact and outcomes of CSR initiatives t

📌 Guest Relations Consultant (Chennai)
🏢 Access Healthcare
📍 Chennai