Job Description: Zonal Coordinator

Role Purpose: Support zonal business operations by coordinating with branches, state leaders, and cross-functional teams to drive operational efficiency, business growth, and data management.

Key Responsibilities:

Operational Effectiveness
- Ensure timely employee and branch mapping for incentive calculations and operational requirements.
- Manage weekly closures, cash retention limits, and review/commitment sheet submissions.
- Coordinate with Product Teams for process and application improvement initiatives.

Branch Support
- Conduct branch visits to understand employee concerns and business challenges.
- Support low-performing branches through feedback collection and stakeholder coordination.
- Resolve branch-level operational queries and issues. Business Development
- Partner with State Leaders to drive Gold Loan and Cross-Sell business growth.




- Coordinate sales campaigns with Marketing and Business teams.
- Support Reward & Recognition initiatives to motivate employees.

Data Management & Projects
- Provide MIS inputs and support dashboard preparation for business reviews.
- Handle ad hoc projects and business assignments.

Desired Skills
- Robust coordination and stakeholder management skills.
- Good analytical and MIS reporting capabilities.
- Proficiency in MS Excel and data management.
- Effective communication and problem-solving skills.

Qualification & Experience
- Graduate in any discipline (MBA preferred).
- 2-5 years of experience in Business Operations, MIS, Sales Coordination, or Branch Operations.

📌 Zonal Coordinator (Gurugram)
🏢 IIFL Finance
📍 Gurugram