Designation: Technical Support Engineer
Location: Bengaluru
Experience: 5-6 years
Department: IT Support

Job Summary:
We’re looking for a proactive Technical Support Engineer to provide second level technical support and ensure smooth IT operations.

Key Responsibilities:
- Provide onsite/remote support for desktops, laptops, and peripherals.
- Troubleshoot hardware, software, and network connectivity issues.
- Install, configure, and update operating systems and applications.
- Manage user accounts, email setup, and basic Active Directory tasks
- Log incidents, track resolutions, and escalate complex issues as needed.
- Must have experience in International call.

Requirements:
- 5-6 years of experience in desktop or technical support.
- Robust knowledge of Windows OS, MS Office, and basic networking.
- Good communication and problem-solving skills.

Job Types: Full-time, Permanent

Pay: ₹550,000.00 - ₹620,000.00 per year

Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

📌 End User Computing (Bengaluru)
🏢 Vertex Techno Solutions (B
📍 Bengaluru