Job Description:

As a Consultant in the hybrid operate business, you are responsible for adhering to the defined operating procedures and guidelines in operating the identity and access management services in the Managed Services model, which includes the following:
- Administer and support BeyondTrust Password Secure, BeyondTrust Endpoint Privilege Manager, and BeyondTrust Remote Support platforms. Experience in PAM
- Manage privileged account onboarding, credential vaulting, password checkout, and privileged access governance activities.
- Configure and maintain password rotation policies, credential lifecycle processes, and privileged account controls.
- Onboard and Configure Windows and Linux Privileged Accounts with Credential rotation and session management.
- Onboard Service Accounts in BeyondTrust Password Safe along with credential management and propagation.
- Troubleshoot non-standard IAM and PAM issues, including incident, problem, and change activities.
- Lead onboarding of applications, servers (Windows and Linux),



and privileged accounts into the BeyondTrust Password Safe platform.
- Configure and manage Password Safe features such as Smart Rules, Discovery, Assets, Directory Queries, Access Policies, and Password Policies.
- Build and support minor enhancements and integrations using APIs and standard platform capabilities.
- Lead routine platform releases, version upgrades, security patches, and hotfix implementation.
- Participate in CAB and change activities, including release validation and rollback coordination.
- Drive root cause analysis and follow-through for recurring production issues.
- Coordinate with internal teams and external vendors to resolve application and platform defects.
- Track SLA performance, operational metrics, and service quality for assigned modules.
- Create and maintain SOPs, runbooks, KB articles, and onboarding documentation.
- Lead incident communications and provide clear status updates to stakeholders across teams.

📌 BeyondTrust PAM Consultant (Bengaluru)
🏢 Orcapod Consulting Services
📍 Bengaluru