Job Title: Logistics Operations Manager

Company: Hege Natural Mineral Water
Department: Logistics and Supply team
Reports To: Zonal Operations Head
Location: Bangalore Warehouse/Field
Employment Type: Full-Time

Job Summary

Hege Natural Mineral Water is seeking an experienced and results-driven Logistics Operations Manager to oversee the end-to-end supply chain and Warehouse manager for our 20 liter bottled mineral water product. The ideal candidate will manage inbound Stock management, outbound distribution, warehousing, fleet management, and vendor relationships to ensure timely, cost-efficient, and quality-compliant delivery of products from Warehouse to Customer place.

Key Responsibilities
- Customer-first approach — ensuring timely delivery and quality customer experience at the doorstep.
- Team Trainings on SOPs and Customers First approach.Should lead by example.
- Plan, coordinate, and monitor daily logistics operations including transportation, warehousing, and delivery at the doorstep.




- Optimize delivery routes and fleet utilization to reduce transportation costs and improve delivery timelines.
- Oversee warehouse operations including inventory management, stock rotation (FIFO), and space utilization.
- Negotiate contracts and rates with transporters and third-party logistics (3PL) providers.
- Monitor key logistics KPIs — on-time delivery, freight cost per case, damage/breakage rate, order fulfillment rate, and customer outstanding.
- Coordinate with Sales, Production, and Procurement teams to align dispatch schedules with demand forecasts.
- Handle escalations related to delayed deliveries, damaged goods, or cash disputes.
- Ensure outstanding balance at the doorstep shall be zero.
- Drive continuous improvement initiatives to reduce logistics costs and improve service levels.
- Build and maintain a happy and satisfied direct team — drivers, delivery assistants, and sales team.

Required Qualifications
- Fluent in Telugu, English, and Hindi.
- Robust

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