Job Description
Position:
Sales Coordinator - Condition Monitoring & Reliability Services

Location:
Rabale, Navi Mumbai

Employment Type:
Full-Time

Department:
Services / Sales Coordination

Reporting:
To Sales Manager / Business Head

Job Summary
ROKADE Group is looking for a Sales Coordinator to support the Services Division in managing enquiries, quotations, customer follow-ups, service scheduling, documentation, billing coordination and closure of industrial service jobs. The candidate coordinates with customers, Sales Engineers, Condition Monitoring Engineers, Service Engineers, Accounts and Management.

Key Service Portfolio
- Dynamic Balancing Services
- Vibration Analysis
- In-Situ / In office Balancing
- Laser Shaft Alignment
- Infrared Thermography
- Motor Current Signature Analysis (MCSA)
- Turbo Machinery Vibration Analysis & Balancing
- Oil Analysis
- Remote Vibration & Condition Monitoring
- Rotor Repair Services
- Ground Vibration Analysis
- Other ROKADE Condition Monitoring and Predictive Maintenance services.

Key Responsibilities




Service Enquiry Management
- Receive enquiries via email, phone, WhatsApp, website, IndiaMART and TradeIndia.
- Identify basic service requirement and route it to the correct Sales/Service Engineer.
- Record every enquiry and ensure none remains unattended.

Quotation Coordination
- Prepare quotations from approved rates and technical inputs.
- Coordinate scope, equipment details, site, manpower, travel and duration.
- Send/revise quotations and maintain records.

Customer Follow-Up
- Follow up open quotations, feedback, expected order dates and clarifications.
- Maintain daily/weekly reports and escalate high-value/urgent opportunities.

Service Job Coordination
- After PO, coordinate manpower, site contact, visit dates, scope, instruments/tools and travel/accommodation requirements.

Reports, Billing & Payments
- Follow up service reports and timely submission.
- Maintain service, measurement, thermography, vibration, ba

📌 Sales Coordinator (Navi Mumbai)
🏢 ROKADE Group of Companies
📍 Navi Mumbai