As
Brigadier Defence Academy
prepares for the launch of our Lucknow centre, we are looking for a confident and student-focused professional to join our Admissions team.
? WE'RE HIRING: FRONT DESK & ADMISSION COUNSELLOR
?
Location:
Lucknow, Uttar Pradesh
?
Employment:
Full-Time | Permanent
?
Mode:
On-site
Who are we looking for?
We are looking for someone who can become the
first point of interaction between Brigadier Defence Academy and our students & parents
.
The role requires someone who is:
- Confident and comfortable speaking with students and parents
- Fluent and professional in
Hindi
, with good working communication in
English
- Patient enough to understand a student's requirements before recommending a course
- Comfortable making and receiving calls
- Consistent with follow-ups
- Presentable, organised and professional at the front desk
- Comfortable using
WhatsApp, Excel/Google Sheets and basic digital tools
- Willing to learn about defence career examinations and guide students responsibly
- Target-oriented without compromising on honest counselling
What will the role involve?
Student & Parent Counselling
- Understand the student's academic background and career objective
- Explain BDA's
NDA, CDS, AFCAT, SSB and Foundation programmes
- Guide students and parents regarding course structure, batches, fees and admission process
- Handle common questions and concerns during counselling
Calls & Lead Follow-ups
- Call recent enquiries generated through our marketing campaigns
- Follow up with previous and interested leads
- Handle incoming calls and WhatsApp enquiries
- Schedule counselling sessions and campus visits
- Maintain proper follow-up records
- Follow up with prospective students until registration/admission
Front Desk & Admissions
- Welcome and assist students and parents visiting the academy
- Manage walk-in enquiries
- Coordinate registrations and admission documentation
- Maintain enquiry and admission
📌 Front Desk (Lucknow)
🏢 Brigadier Defence Academy
📍 Lucknow
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