Job Description
Position
Sales Coordinator

Location
Rabale - Navi Mumbai

Employment Type
Full time

Department
Sales & Business Development

Reporting To
Sales Manager / Business Head

Job Summary
ROKADE Group is looking for a Sales Coordinator to support the Indian sales team in managing enquiries, quotations, customer communication, order processing, follow-ups and sales documentation. The role coordinates with Sales Engineers, Product/Technical Teams, Accounts, Stores and Customers from enquiry through order and delivery.

Key Responsibilities
Enquiry Management
- Register enquiries from email, website, IndiaMART, TradeIndia, WhatsApp and telephone.
- Understand basic requirements and allocate enquiries to the appropriate Sales/Technical Engineer.
- Maintain enquiry tracker and follow-up.
- Track Enquiry → Quotation → Follow-up → PO → Dispatch.

Quotation & Sales Support
- Prepare quotations using approved pricing/formats.
- Share catalogues, datasheets and presentations.
- Coordinate technical specifications and application queries.




- Maintain quotation revisions and records.

Customer Follow-Up
- Follow up quotations and obtain feedback/expected order dates.
- Follow up technical/commercial clarifications.
- Maintain daily/weekly follow-up reports.
- Escalate important or delayed enquiries.

Order & Dispatch Coordination
- Verify POs against quotations and terms.
- Coordinate Accounts, Stores/Production and Logistics.
- Track order through dispatch and share dispatch details.
- Follow up Proof of Delivery where required.

Product Coordination
- Support vibration analysers/meters, dynamic balancing machines, shaft alignment tools, bearing induction heaters, bearing condition monitoring, MCSA, thermography and online condition monitoring products.
- Develop sufficient product knowledge for customer and internal coordination.

CRM & Reporting
- Maintain enquiry, quotation, follow-up, order, customer and sales-pipeline records.
- Track lost enquiries and pending

📌 Sales Coordinator – Condition Monitoring Products Division (Navi Mumbai)
🏢 ROKADE Group of Companies
📍 Navi Mumbai