We're Hiring | Customer Success Manager Networking

We are looking for professionals with a Project Management or Service Delivery background who have strong customer-facing experience and the potential to transition into a Customer Success Manager role.

Location: Hyderabad (Work from Office)

We're looking for professionals who have experience in:

Managing enterprise customer relationships in IT Infrastructure environment

Project Management, Service Delivery, or Customer Engagement

NOC, SOC, Networking, Managed Services, Cloud, or Cyber Security domains

Driving customer onboarding, service adoption, renewals, and customer satisfaction

Conducting customer reviews, managing escalations, and collaborating with cross-functional teams

Working with enterprise customers and executive stakeholders

Preferred Background:
- 5–8 years of experience in Project Management, Service Delivery, or Customer Success
- Experience with System Integrators (SI) or Managed Services organizations
- Robust understanding of ITIL, SLAs, Incident Management, Customer Lifecycle, and Customer Retention
- Excellent communication and stakeholder management skills

📌 Project Manager (Hyderabad)
🏢 Shi
📍 Hyderabad