Role & Responsibilities
- Address user tickets regarding hardware, software, and networking issues.
- Walk customers through installing applications and computer peripherals.
- Conduct remote troubleshooting and provide explicit technical instructions.
- Customize desktop applications to meet user needs.
- Record technical issues and solutions in logs.
- Follow up with clients to ensure their systems are functional.
- Report customer feedback and potential product requests.
- Help create technical documentation and manuals.Role & responsibilities
- outlook 365 installation and configuration.
- OS Installation Printer installation VC setup
- Asset management .
📌 Desktop Support Engineer (Goregaon)
🏢 Rg Techsol
📍 Goregaon
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