Job Role: Technical Support Associate / Technical Support Executive

Process: Chat & Email Non-Voice Technical Support

Locations: Hyderabad & Bangalore

Employment: Full-Time

Salary

Freshers: 3.0 – 3.5 LPA including incentives

Experienced: 4.0 – 7.0 LPA depending on relevant experience, previous CTC and interview performance

Eligibility

Freshers
- Any Graduate / Postgraduate
- Good communication skills
- Solid written English
- Basic computer and technical knowledge
- Freshers can apply
- Immediate joiners preferred

Experienced

Candidates with relevant experience in any of the following are preferred:
- Technical Support
- Chat Support
- Email Support
- Service Desk / Helpdesk
- Customer Technical Support
- International Support Process
- Troubleshooting

Roles & Responsibilities
- Handle customer technical queries through Chat and Email
- Troubleshoot and resolve basic technical issues




- Provide accurate solutions within defined timelines
- Document customer interactions and resolutions
- Escalate unresolved or complex technical issues
- Maintain quality and customer satisfaction standards
- Follow company processes, SLAs and support guidelines

Required Skills
- Excellent written communication skills
- Good technical and troubleshooting knowledge
- Basic knowledge of Windows, internet, browsers and computer applications
- Good analytical and problem-solving skills
- Customer-focused approach
- Willingness to work in rotational shifts

Job Highlights

Hyderabad & Bangalore

Multiple MNC Openings

Technical Support – Chat & Email

Freshers & Experienced Candidates Eligible

CTC: 3 LPA to 7 LPA

Immediate Openings

Interested candidates can apply immediately.

📌 MNC Hiring Technical Support Associate Chat (Bengaluru)
🏢 Hindustan Consulting Services India
📍 Bengaluru