Job Summary
The purpose of the role is to
- Meet the business objectives initiated by the respective country Retail Assets Business
- Customer focused need-based selling
- Deepen customer relationship and sell credit cards and maximize penetration from Internal channels only
- Managing the team of 7-8 People and driving affluent sales and bank strategy

Business Drivers
- Achieve Team sales target
- Segment focus, customer focussed needs-based selling
- Being a Credit Cards Clients Executive, focus has to be on internal Branch and Intra channel sourcing HVS customer relationship and fulfilling needs with respect to Assets.

Customer Experience
- Operational quality - Error free customer application & documentation
- Responsive and responsible selling
- Practice appropriate sales and marketing skill
- Ensure nil Customer complaints

Risk Assurance
- Conduct CDD, MLP & TCF diligently
- Zero tolerance – Fraud, Misselling
- Attend training, acquire knowledge and apply to job function
- Adhere to all policies, guidelines and procedures,



comply with local regulatory requirements
- To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.
- Must be a graduate. MBAs would be an advantage
- Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially Mortgage experience will be preferred
- Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred
- Valuable knowledge of the selected market and customer segments would be an advantage
- Strong communication and negotiation skills with the ability to influence outcomes
- Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit

Key Responsibilities
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the

📌 Business Development Manager (Chennai)
🏢 Standard Chartered India
📍 Chennai