CRM QTC process and setup Quotation to Cash Process

CRM Services

Middleware knowledge settings

Initial and Delta download from ECC to CRM Partners Product master Condition records Transactional data

Partner Determination

Pricing

CRM Billing

Action profiles

Integration between CRM ECC

Sound knowledge about ECC SD

SAP CRM eCommerce overview

Product catalogue management Createreplication

Agreement to Order Creation process

Marketing planning and Campaign management

Standard programs knowledge ie CRMD and CRM

Good to have knowledge on integration between CRM APO gATP Order Fulfillment

Good to have knowledge on Logistics integration with CRM

Overall Position Competencies

Able to analyze and solve day to day issues from business within agreed SLA

Experience in handeling Change requests and problem management

Ability to scope prepare FS script and execute interface tests

Strong analytical problem solving and conceptual skills





Good coordination with team members and customers is must

Excellent communication skills make presentations participate andor drive workshops

Experience in working with globalinternational teams will be considered

Additional requirement Is Must

Should be adaptable to work on CET shift to support

OnCall for extended hour support

Available on phone to attend to any major issues

Support testing and be there for weekend supports if needed for Infra related changes

Willing to work on CET shift thats our normal working hours

Candidate needs to travel to client office C V Raman Nagar Bagmane for 2 to 3 days or all days wherever applicable

Skills
Mandatory Skills : FICO (GL-AR-AP-AA-BA-CEA-CCA-PCA-IO-TR), SAP CRM Func Service, SAP CRM Tech, SAP Warehouse Management

📌 SAP CRM Consultant (Bengaluru)
🏢 People Prime Worldwide
📍 Bengaluru