Looking for an Engagement Manager to act as the primary point of contact for engagement-related activities in our Oracle Managed Services project. The Engagement Manager will manage interactions with Oracle for creating, reviewing, acting on, and escalating Oracle Service Requests (SRs), ensuring compliance with industry best practices and client procedures.
Responsibilities:
- Act as the primary point of contact for engagement-related activities
- Manage interactions with Oracle for SRs
- Ensure compliance with industry best practices and client procedures
- Support SOX compliance-related activities
Must-Have:
- Extensive experience in engagement management
- Strong understanding of Oracle applications and services
- Excellent communication and coordination skills
Positive-to-Have:
- Familiarity with Oracle EBS and Fusion Finance
- Experience with SOX compliance activities