Assistant Operations Manager

Location: Coimbatore, Tamil Nadu
Position: Assistant Operations Manager
Employment Type: Full time
Experience: 2–5 years of hotel management / hotel operations experience

About Us

We are looking for an experienced and responsible Assistant Operations Manager to support the Hotel Operations Manager in managing daily operations and ensuring smooth coordination across all hotel departments.

Key Responsibilities1. Operations Management

· Assist the Hotel Operations Manager in overseeing Front Office, Housekeeping, Food & Beverage, Engineering, and Security operations.
· Ensure smooth day-to-day functioning of all departments.
· Monitor room readiness, cleanliness, maintenance, and public area standards.
· Ensure all departments follow established SOPs and service standards.
· Coordinate with department heads to resolve operational issues promptly.
· Support preventive maintenance and operational quality checks.

2. Guest Experience & Relations

· Ensure high standards of guest service and satisfaction.
· Handle guest queries, requests,



and complaints professionally.
· Assist in resolving escalated guest issues in coordination with the Hotel Manager.
· Monitor guest feedback and online reviews across Google, Tripadvisor, and OTAs.
· Ensure personalized service for VIPs, corporate guests, and repeat customers.
· Promote a guest-focused culture across all departments.

3. Financial & Cost Control

· Assist in monitoring departmental budgets and operational expenses.
· Support cost-control initiatives across Food & Beverage, Housekeeping, and other departments.
· Monitor food cost, payroll costs, inventory, wastage, and other operating expenses.
· Assist in reviewing daily revenue and operational performance reports.
· Support the Hotel Manager in achieving revenue and profitability targets.

4. Sales, Marketing & Business Development

· Support the sales and marketing team in achieving business targets.
· Assist in developing corporate cli

📌 Assistant Operations Manager (Coimbatore)
🏢 Py Olliv
📍 Coimbatore